Introduction
Cryptocurrency-related activities carry inherent risks that differ significantly from traditional financial products. You should only use our services if you fully understand those risks and are able to bear potential losses.
Cryptocurrency Volatility
Cryptocurrency markets are highly volatile. Prices of digital assets can fluctuate dramatically over short periods — including within the duration of a single loan or swap transaction — due to market sentiment, regulatory developments, technological changes, macroeconomic factors, and other variables.
A significant decline in the value of your collateral asset may increase your loan-to-value (LTV) ratio substantially, potentially moving it into a warning or high-risk band. We will communicate such changes, but cannot prevent them. Past performance of any cryptocurrency is not indicative of future results.
Swap exchange rates are estimated at the time of quoting and may differ from the rate ultimately executed, particularly during periods of high volatility or network congestion.
Collateral and Loan Risk
LTV deterioration
Your loan is secured by cryptocurrency collateral. If the market value of your collateral declines relative to your outstanding loan balance, your LTV ratio increases. We monitor LTV ratios continuously and will notify you as your ratio approaches defined thresholds. Our approach is:
Collateral actions, where required, are manual and preceded by communication. There is no automatic or instant liquidation of collateral.
Deposit risk
Sending collateral to an incorrect address, on an incorrect network, or in an incorrect amount may result in the permanent loss of those funds. You are responsible for verifying all deposit details before sending. Once a blockchain transaction is broadcast, it cannot be reversed.
Interest accrual
Interest accrues daily. If your loan is not repaid within the fixed term (where applicable), additional interest and potential renegotiation terms may apply. Indicative rates are provided for informational purposes; the confirmed rate at origination governs your loan.
Liquidity Risk
Cryptocurrency markets can experience periods of low liquidity during which the ability to buy, sell, or exchange assets may be restricted, delayed, or executed at significantly different prices. This may affect:
- The speed at which swap orders can be executed and settled;
- The exchange rates available at execution versus those quoted;
- Our ability to source your requested payout asset at the expected price.
Technical and Network Risks
Blockchain networks and cryptocurrency infrastructure are subject to a range of technical risks, including:
- Network congestion — high transaction volumes may delay confirmation times and increase network fees;
- Protocol changes — software upgrades, hard forks, or protocol changes may affect the functionality or value of a cryptocurrency;
- Smart contract risk — where applicable, smart contracts may contain vulnerabilities or behave unexpectedly;
- Key management risk — loss of access to a wallet (lost private keys) results in permanent loss of funds;
- Platform downtime — our platform may experience maintenance windows, outages, or service disruptions beyond our control.
Regulatory Risk
The regulatory treatment of cryptocurrencies is evolving and differs across jurisdictions. Future regulatory changes may affect:
- The legality of holding or trading specific cryptocurrencies in your jurisdiction;
- Our ability to offer certain services in certain markets;
- Tax treatment of gains, losses, or transactions you conduct through our platform.
We do not provide legal or tax advice. You are responsible for understanding and complying with the laws and tax obligations applicable to you in your jurisdiction.
Operational Risk
Our platform relies on third-party infrastructure including blockchain networks, data feeds, and operational service providers. Failures in any part of this infrastructure may affect the availability or accuracy of our services.
We implement institutional-grade security practices to mitigate operational risk, but no system is completely immune to failure. In the event of a service disruption, we will endeavour to communicate with affected users promptly and work to restore services.
No Investment Advice
Nothing on our platform constitutes financial, investment, legal, or tax advice. All information provided — including indicative rates, LTV calculations, and estimated swap amounts — is for informational purposes only and should not be relied upon as a basis for making investment decisions.
We do not promise, guarantee, or imply any particular financial outcome. Cryptocurrency values may decrease as well as increase. You may receive back less than you originally invested or pledged as collateral.
Your Responsibility
By using our services, you confirm that you:
- Have read and understood this Risk Disclosure and our Terms of Service;
- Understand the nature and risks of cryptocurrency-related activities;
- Are making decisions based on your own assessment and judgement;
- Are able to bear the financial risks involved, including the potential loss of collateral;
- Have obtained independent professional advice if required;
- Will comply with all applicable laws and tax obligations.