Privacy Policy

TRADESHOW LIMITED (company number 05802570), with registered office at Office 357, Unit 5, 399-405 Oxford Street, Mayfair, London, W1C 2BU, is the data controller responsible for your personal data processed in connection with your use of our platform.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information you provide directly

• Email address (required for loan applications and account creation);
• Secondary contact handles such as Telegram username or Signal number (optional);
• Cryptocurrency wallet addresses (deposit and payout);
• Any other information you voluntarily provide via our contact form or support.

Information collected automatically

• IP address and approximate geolocation derived from it;
• Browser type, version, and operating system;
• Pages visited, timestamps, and session identifiers;
• Cookie data (see the Cookies section below).

Transaction-related data

• Loan application details: collateral asset, requested amount, payout asset, loan product;
• Swap order details: from/to assets, amounts, deposit and destination addresses;
• Blockchain transaction hashes and on-chain confirmation data.

We use your personal data to:

• Process and manage your loan application, generate your deposit address, and disburse funds;
• Process and execute swap orders and communicate their status to you;
• Send service-related communications including application confirmations, status updates, and risk notifications;
• Fulfil our obligations under applicable anti-money laundering, counter-terrorist financing, and sanctions legislation;
• Respond to your enquiries and support requests;
• Maintain the security and integrity of our platform;
• Comply with legal, regulatory, and audit obligations;
• Analyse platform usage to improve our services (using anonymised or aggregated data where possible).

We rely on the following legal bases under UK GDPR:

• Contract performance — processing necessary to provide the services you have requested (e.g. issuing a deposit address, disbursing a loan);
• Legal obligation — processing required to comply with applicable law (e.g. AML/KYC screening, record retention);
• Legitimate interests — processing necessary for our legitimate interests in fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights;
• Consent — where we rely on consent (e.g. certain analytical cookies), you may withdraw it at any time without affecting the lawfulness of prior processing.

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

• Service providers — companies that assist with email delivery, infrastructure hosting, analytics, and security monitoring, under contractual data-processing agreements;
• Regulatory and law enforcement authorities — where we are legally required to do so, or where necessary to protect the rights and safety of our platform and users;
• Professional advisers — solicitors, accountants, and auditors under obligations of confidentiality.

Any third-party service providers are required to implement appropriate technical and organisational security measures and may only process your data on our documented instructions.

We retain your personal data only for as long as necessary for the purposes for which it was collected, subject to the following minimum periods:

• Loan and swap transaction records — retained for a minimum of 6 years following the closure of the relevant transaction, in accordance with applicable financial record-keeping obligations;
• AML/KYC records — retained for at least 5 years from the end of the business relationship or transaction;
• Contact and support enquiries — retained for 2 years from last contact;
• Technical logs and security records — retained for 12 months.

After expiry of the applicable retention period, data is securely deleted or anonymised.

Under UK GDPR, you have the following rights in respect of your personal data:

• Right of access — to request a copy of the personal data we hold about you;
• Right to rectification — to request correction of inaccurate or incomplete data;
• Right to erasure — to request deletion of your data where there is no legitimate reason for us to continue processing it;
• Right to restrict processing — to request that we limit how we use your data in certain circumstances;
• Right to data portability — to receive your data in a structured, machine-readable format;
• Right to object — to object to processing based on legitimate interests or for direct marketing purposes;
• Right not to be subject to automated decisions — to request human review of any automated decision that significantly affects you.

We use cookies and similar technologies to operate the platform. Please see our Cookie Policy for full details. Essential cookies are required for the platform to function and cannot be disabled. Optional analytical cookies require your consent and can be managed via your browser settings.

We implement institutional-grade custody architecture and operational security practices to protect your data. This includes encrypted data transmission (TLS/HTTPS), access controls, and regular security assessments.

No transmission over the internet can be guaranteed to be completely secure. If you become aware of any suspected security incident affecting our platform, please notify us immediately at info@trade-lend.com.

Where your data is transferred outside the UK to a third country, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office, or transfers to countries with adequacy decisions.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the platform. The date of the most recent revision is shown at the top of this policy.

• Email: info@trade-lend.com
• Registered office: Office 357, Unit 5, 399-405 Oxford Street, Mayfair, London, W1C 2BU
• ICO complaints: ico.org.uk